The Pokemon Center x Van Gogh collaboration continues to prove messy.
We have received multiple reports that some customers who placed orders for Van Gogh Pokemon products are receiving cancellation e-mails from the Pokemon Center. Their entire orders have been cancelled with no specific explanation given. We have verified that some of these customers are not scalpers.
Other customers are only receiving partial fulfillment of their orders. For example, if a customer placed an order for a Van Gogh plush and playmat, they’re only being charged for one of the items.
In some cases, customers who ordered a mix of Van Gogh items and other unrelated items are only receiving the unrelated items...
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